Responsible to understand and comprehend, good customer service attitude to clearly articulate the resolution.
Responsible to handle varied volumes of workloads and to reach targets and deadlines on a timely basis
Responsible to demonstrate and cultivate customer focus, teamwork, accountability, initiative and innovation.
Required to demonstrate a high level of personal integrity and investigation / negotiation skills
Responsible to demonstrate a high level of self-motivation, energy and flexibility
Responsible for handling claims/queries
Working knowledge of claims or settlements & claims processing.
Candidate should be comfortable with 24*7 shift timings.